Privacy Policy

Information you give us directly

We collect personal data when you book a service, make an inquiry, or use our planning tools. This includes:

•      Identity details: name, email address, phone number, and physical address.

•      Payment information: credit or debit card details for transactions, processed securely through trusted payment gateways.

•      Travel preferences: specific requirements or preferences we use to personalize your experience.

Information we collect automatically

Through cookies and analytics tools, we collect:

•      Technical details: browser type, device type, and operating system.

•      Usage data: IP address, time spent on pages, and actions taken on our website.

•      Tracking information: data about how you interact with ads or features on the site.

We use your information to:

•      Provide our services: process bookings and payments, arrange travel, and coordinate with hotels, transportation providers, and other partners.

•      Improve your experience: tailor travel plans to your preferences and improve our website and customer service.

•      Communicate with you: send confirmations, updates, and reminders, and share promotional materials or newsletters only if you have opted in.

•      Meet legal obligations: comply with applicable laws and regulations.

We take extensive measures to keep your personal data secure:

•      Encryption: all sensitive information, including payment details, is encrypted during transmission.

•      Secure servers: data is stored on secure servers protected by firewalls and malware protection.

•      Controlled access: only authorized staff can access personal information, and only for legitimate purposes.

•      Continuous monitoring: we run regular security audits and updates to guard against threats.

We only share your data when it is necessary, and never for sale:

•      Trusted service providers: we share data with hotels, transportation providers, and guides only as needed to fulfill your booking. They are required to use it solely for your travel arrangements.

•      Legal requirements: we may disclose information if required by court orders, subpoenas, or government authorities.

•      Fraud prevention: we may share data to investigate or prevent illegal activity, fraud, or violations of our policies.

We do not sell, rent, or trade your data to third parties for marketing purposes.

Cookies are small text files stored on your device that help us improve your browsing experience. We use them to understand how you navigate our site and to provide personalized recommendations and ads, including through Google analytics and advertising services. You can disable cookies in your browser settings or through our cookie-consent banner, though some features of the site may not work correctly without them.

We keep your personal data only for as long as needed to provide our services and to meet legal, accounting, and reporting requirements. When data is no longer needed, we securely delete or anonymize it. 

We operate in Egypt and Oman and work with global payment and analytics providers, so your data may be processed outside your home country. Wherever your data is processed, we take appropriate steps to keep it protected and handled in line with this policy.

You have the right to:

•      Access your data: request a copy of the personal data we hold about you.

•      Correct inaccuracies: update or correct your personal information.

•      Delete your data: request that we delete your data where legally permissible.

•      Opt out of marketing: unsubscribe from newsletters or promotional emails at any time.

To exercise any of these rights, contact us at info@desertcruisetravel.com or +20 120 433 3419.

We may revise this policy to reflect changes in our services, technology, or legal requirements. Any updates will be posted on this page with a revised date. Please review this page periodically to stay informed about how we protect your data.

For any questions or concerns about this privacy policy or your data, reach us at:

•      Email: info@desertcruisetravel.com

•      Phone: +20 120 433 3419

•      Egypt office: 2 El Obour Building, Salah Salem, Heliopolis, Cairo, Egypt

•      Oman office: Al Baz Commercial Center, 23 July Street, 5th floor, office 506, Salalah, Dhofar Governorate