Terms and Conditions

Official Registration: Desert Cruise Travel

Desert Cruise Travel is one of the top travel agencies with over 40 years of experience operating tours in Egypt. Specializing in Safari tours and luxurious travel experiences and adventures, Desert Cruise Travel is dedicated to delivering exceptional journeys.

The company received the Tour Operator License from the Egyptian Ministry of Tourism, number ‘1714,’ and is classified as a category ‘A’ company, the top grade for tour operators in Egypt. In 2017, Desert Cruise Travel was granted membership in IATA, strengthening its reputation as a trusted and professional travel agency.

Cancellation Policy and Refund Plan

If you need to cancel your tour or holiday for any reason, please notify Desert Cruise Travel as soon as possible, either by phone or email. Cancellation charges will be calculated by Desert Cruise Travel based on the number of days before your scheduled arrival date in Egypt. The cancellation will be considered effective from the day Desert Cruise Travel receives notification from the customer via email or phone.

  • Cancellation within 60 days: Full refund.
  • Cancellation between 45 days and 35 days before Arrival: 75% refund.
  • Cancellation between 35 days and 20 days before arrival: 50% refund.
  • Cancellation within 20 days of arrival: No refund.

Payment and Plan

To secure your booking, we require confirmation from both parties, along with the correct deposit/payment received in our company’s bank account via bank transfer or credit card (Visa, MasterCard with 3-D Secure, and American Express, with payment in USD dollars – Euro – Egyptian Pounds ). Any additional wire transfer fees are the traveler’s responsibility. Your payment constitutes acceptance of our terms and conditions. Thank you for choosing us.

  • 50% of the total amount is due 60 days before the scheduled arrival date.
  • 25% of the total amount is due 35 days before the scheduled arrival date.
  • The remaining 25% of the total amount is due 15 days before the scheduled arrival date or Cash on your arrival this depends on your package.

Photographer

We may use your photos on our website and social media in the future to inspire others. Thank you for being part of our travel community.

Communicate change policies and Force majeure:

  • Implement a flexible modification policy that allows travel agents to make changes to the itinerary without incurring penalties, supporting them in adjusting the travel arrangements.
  • Communicate the process for requesting itinerary modifications. Provide detailed instructions on how travel agents can submit change requests, including the preferred channels of communication (email, phone).
  • Allow travel agents to make changes to the itinerary without penalties in cases of force majeure or unforeseen circumstances beyond their control, ensuring flexibility and understanding during challenging situations.

Travel Documents and Insurance

You are responsible for ensuring you possess the necessary travel documents. Egypt typically requires a visa, which can often be obtained upon arrival, provided your passport remains valid for at least 6 months beyond your departure from Egypt. For health requirements, please consult a specialized vaccination center at your country to learn about necessary precautions before your trip. It’s crucial and highly recommended to secure comprehensive insurance that suits your specific needs. Your well-being is a top priority.